The Chef Exclusive Service

Privacy Policy

THE CHEF IBIZA, S.L. (hereinafter, “THE CHEF IBIZA”) considers important the privacy of individuals, both visitors to our website https://thechefexclusiveservice.com/ (hereinafter, “Website”) and any other persons who provide us with information through it or make use of our services.
THE CHEF IBIZA undertakes to process your data in accordance with the applicable personal data protection regulations in force at all times. Specifically, THE CHEF IBIZA will comply with the provisions of the General Data Protection Regulation (“GDPR”) and the Organic Law on Data Protection and Guarantee of Digital Rights (“LOPDGDD”) and any other correlative regulations in force at any time.
This Privacy Policy shall apply to the processing carried out by THE CHEF IBIZA of personal data collected through the Website, through the email addresses provided for contact with users, or through telephone numbers or forms provided on the Website.

1. DATA CONTROLLER

The Responsible for the processing of your personal data is THE CHEF IBIZA, S.L., a company with registered office at Calle Río Guadiana 6 BJ, Sant Josep de Sa Talaia (07817) Baleares, Spain; and CIF B-57757254.

If you have any questions about the processing of your personal data, you can contact us by sending an e-mail to the following address: info@thechefibiza.es.

2. WHAT IS THE LEGITIMACY AND PURPOSE FOR WHICH WE PROCESS YOUR DATA?

For the purposes of this Privacy Policy, “personal data” is any information that identifies you or can be used to identify you, such as your name, address, telephone number or e-mail address.

THE CHEF IBIZA will have all the personal data you provide while browsing the Web Site and the relationship maintained.

In any case, we ask you to update your personal data as they change, and always provide accurate information, as we must have your current information.

In this sense, THE CHEF IBIZA will treat your personal data in accordance with the purposes detailed below and in accordance with the purpose of the channel through which you have provided your personal data:

I. Management of the pre-contractual and contractual relationship for the procurement of services

Personal data: name, address, e-mail address, telephone number and ID/Passport number.

Purpose: the personal data provided will be processed to manage the contracting of services from THE CHEF IBIZA, and to send you by email the confirmation and the corresponding receipt along with the relevant documentation for the provision of the service.

Basis of entitlement: performance of the contract or pre-contract.

II. Contact form

Personal data: name, surname, first name, country, e-mail address and telephone number.

Purpose: if you request information about our services, or send us queries, suggestions, complaints, claims or incidents through any of the channels that THE CHEF IBIZA makes available for this purpose (specific form, telephone or email) personal data will be processed to manage and respond to your request by email or phone call depending on the means used by you to send us your request.

Basis of legitimacy: consent or execution of the contractual relationship in the event that your query is related to a contracted service.

III. Sending newsletters

Personal data: name and e-mail address.

Purpose: to send personalised electronic communications about our services, news, promotions, in general, and publications by e-mail.

Basis of legitimacy: consent.

IV. Use of cookies and similar technologies

THE CHEF IBIZA uses cookies and similar technologies (HTTP Cookies, Pixel Tracker, Local Shared, etc.) of its own and of third parties through this Web Site and as a consequence they treat, store and share information and personal data of the users when they browse through it, according to some purposes and configuration parameters that are made available to the users at all times.

Personal data: technical information (IP, access data, browser and its version, operating system), information regarding visits to the Website, including the uniform resource locator (URL), the services viewed or searched for and the pages you visit on our Service, download errors, the time and date of the visit, the time spent on those pages, information about the interaction on the Website and other diagnostic data.

Purpose: to allow the User to participate in interactive features of the Website, to collect statistical analysis, research and profiling based on browsing and content interests or other information to improve the Website; and to detect, prevent and address technical problems.

Basis of legitimacy: consent.

You can obtain more information about the use of cookies and similar technologies that is carried out through this Website, in our Cookies Policy.

3. RETENTION PERIODS FOR PERSONAL DATA

As a general rule, data will be retained for the duration of the business or contractual relationship and for the purposes for which they were collected.

In accordance with the purpose of the processing, the applicable retention periods are as follows:

In any of the above cases, when the personal data cease to be relevant for the purposes for which they were collected or, where appropriate, you withdraw your consent or exercise your right of deletion or opposition to the processing indicated, the Data Controller may keep them duly blocked (identification and reservation of the personal data, adopting technical and organisational measures to prevent their processing, including their visualisation) in case it is necessary to do so, make them available to the competent Public Administrations and in particular to the competent Data Protection Supervisory Authority, Judges, Courts or the Public Prosecutor’s Office during the period of limitation of the legal actions that may arise from the relationship maintained with you or from the processing of your personal data and/or the legally established retention periods in accordance with European Union Law and/or the internal legal system. Once these periods have elapsed, your personal data will be physically deleted without the possibility of recovery.

4. TARGET

I. Data communication

THE CHEF IBIZA will not transfer the personal data of users, unless required by law, or if necessary to comply with its contractual obligations, or if it has the consent of the owner of the data. In this sense, only if it is necessary to meet possible legal responsibilities or comply with legal deadlines for conservation, your personal data may be communicated to competent Public Authorities and in particular the competent Supervisory Authority on data protection, Judges, Courts or the Public Prosecutor in accordance with European Union Law and / or domestic legal system.

II. Data processors

THE CHEF IBIZA has suppliers who may also process your personal data to provide services related to the purposes for which you are being informed (including but not limited to), guaranteeing in any case the confidentiality of personal data.

These third parties will have access to your personal data only to perform these tasks on our behalf on the basis of the relevant processing contracts where we instruct them how to handle and protect your data and they are obliged not to disclose or use it for any other purpose.

III. International data transfers

THE CHEF IBIZA, as Data Controller, informs you that it does not intend to transfer your personal data to countries outside the European Economic Area.

However, in the event that any processing activity is carried out by companies or individuals located in third countries, THE CHEF IBIZA will take all necessary measures to ensure that your data is processed securely and in accordance with this Privacy Policy and will not make any transfer of your personal data to an organisation or country located outside the European Economic Area, unless they are countries with an adequate level of protection or sufficient guarantees are provided, such as the signing of Standard Contractual Clauses approved by the European Commission, and recognise the data subject’s enforceable rights and effective legal actions.

5. EXERCISING USERS’ RIGHTS

Users have recognised, and may exercise, the rights of access, cancellation, rectification, opposition, suppression, limitation, portability and, where appropriate, not to be subject to automated individual decisions to treatment by (i) written communication addressed to THE CHEF IBIZA in Calle Rio Guadiana 6 BJ, Sant Josep de Sa Talaia (07817) Baleares, Spain; or by (ii) email to the following address info@thechefibiza.es.

For those processing operations that are based on obtaining your consent, we inform you that, at any time, you may withdraw your consent or object to the processing through the procedure detailed in the previous paragraph.

In addition, we remind you that, if you have expressly consented to receive communications (newsletter), we also offer you the possibility of unsubscribing by means that will be made available to you for this purpose in each of the commercial communications that you may receive.

Likewise, in the event that THE CHEF IBIZA does not comply with its legal obligations in relation to the protection of your personal data, you have the right to address your complaint to the competent authority, which in Spain is the Spanish Data Protection Agency (aepd.es).

6. HOW WE HAVE OBTAINED YOUR PERSONAL DATA

The personal data processed by the Controller are provided directly by you as the data subject through this Website and/or during the relationship maintained with you.

If you provide personal data of third parties, you are obliged to obtain the express and informed consent of the holders of such data to provide their personal data to the Controllers in accordance with the provisions described in this Privacy Policy.

7. CONFIDENTIALITY

All data that appears regarding our employees, customers, suppliers, or any other data that is collected therein, must be treated confidentially. The Chef Ibiza S.L guarantees to maintain the strictest controls for the computerised processing of the personal data of all its customers and suppliers in accordance with the Spanish legislation in force.

8. MINORS

We do not intend to collect personal information from children under the age of 18. If you are a parent or guardian and you are aware that your child or ward has provided us with personal information, please contact us.

In this regard, if you are a minor, you are required to have the prior consent of your parents or guardians before proceeding to the inclusion of your personal data in the forms on the Website.

In this regard, if you are a minor, you are required to have the prior consent of your parents or guardians before proceeding to the inclusion of your personal data in the forms on the Website.

9. LINKS TO OTHER WEBSITES

Our Web Site may contain links to other Internet sites not operated by us. If you click on a third party link you will be redirected to that third party’s site. We have no control over, and assume no responsibility for, the privacy policies or practices of any third party sites or services.

We recommend that you review the Privacy Policy of every site you visit.

10. SECURITY

The Chef Ibiza S.L has adopted the necessary technical and organisational security measures to guarantee the security of users’ personal data and to avoid its alteration, loss and processing and/or unauthorised access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed, whether from human action or from the physical or natural environment, in accordance with the provisions of the applicable regulations.

11. CHANGES TO THE PRIVACY POLICY

THE CHEF IBIZA reserves the right to update and/or modify this Privacy Policy at any time. The privacy policy that is published at the particular time will apply, so we ask you to review it each time you visit our Web Site.

In the event of substantial changes, you will be duly informed so that you can be aware of these changes and, if necessary, exercise your rights if you do not agree with them.

In any case, should any clause of this Privacy Policy be annulled or considered null and void, the rest of the conditions shall not be affected, and shall remain fully valid and in force, in accordance with the applicable regulations in force at any given time.

Latest version: April 2024.